Passengers and Uber drivers will communicate via integrated chat

The Uber service introduces the possibility of communication between the driver and the client using a special chat. Now it will not be necessary to exchange phone numbers between the driver and the passenger.

A new service from the Uber service allows you to avoid communicating with the driver via SMS messages. The function will be activated using a chat in which you can write useful information for the driver.

Using the chat, you should not worry about the fact that the driver will be distracted by correspondence. The message will be read by voice, and you can use various characters or emoji to reply. It will also become known whether the message was sent and whether it was read.

The company's management reports that now there will be no need to exchange phone numbers. Anonymity technology is already used by the service, but it does not work in all countries.

Uber is committed to making the app as user-friendly as possible. At the same time, the company's management wants customers to spend the maximum amount of time using the mobile application. Therefore, there are various possibilities and use of filters. The new feature will roll out to most countries in the next few weeks.